1. Who We Are?
We ae Venture Caravans & Motorhomes, and we operate from two addresses at Watford Gap, Northamptonshire and Hitchin, Hertfordshire.
2. How Do We Collect Information From You?
As part of our day-to-day business operations, any personal information that you provide is used to complete the contract we may have with you and to allow us to comply with necessary legal requirements, such as an audit or other governance declarations. This information is collected through transactions that may occur at one of our sites, over the telephone, online, or even at an event. However, we will only use this information for marketing purposes if you have expressly allowed us to do so.
3. What Information Do We Collect & How Is It Used?
We collect your personal data and other information such as your purchase history and vehicle details to allow us to contact you via e-mail or our text messaging service with offers, promotions and unit service reminders, but only if you have expressly registered your interest to do so.
3.1 Sensitive Data
We do not gather (e.g. health, genetic, biometric data; political opinions, religious or philosophical beliefs, trade union membership, and criminal convictions). However, we may ask for and store things like your date of birth as part of any finance agreement that you may set up through us.
3.2 Children’s Information
We will not gather the personal data of anyone below the age of 16 and we ask that all subscribers to our email platform provide us with such confirmation at the time they subscribe.
3.3 Third Parties
We will not sell or rent your information to third parties.
3.4 Controlling Your Information
You have certain rights concerning the personally identifiable information we hold about you, as defined under the General Data Protection Regulation (UK GDPR) & Data Protection Act (2018). If you wish to exercise these rights, please contact us by emailing firstname.lastname@example.org including from the email address you intend to enquire about (this is the unique identifier we use to identify and collate personal information).
3.5 Disclosure of Your information
Your information may be legally used by the Police or other law enforcement agencies if it’s called for as part of any investigation
4.0. Requesting A Copy Of Your Information
4.1. Updating Or Correcting Your Information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us so we may correct our records.
4.2. Deleting Your Information
4.3. Automated Decision Making
Your data is not subject to automated decision making.
5. Use Of ‘Cookies’
Venture Caravans & Motorhomes take data security seriously. In order to protect your information from loss, misuse, unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect.
7. Data Breaches
Should a breach occur, Venture Caravans & Motorhomes will promptly notify you and the Information Commissioners Office at the earliest opportunity of any unauthorised access to your personal information.
If you have any complaints or questions about how we process and store your personal data you should, in the first instance contact us at email@example.com to seek our response. However, If you remain unsatisfied with the outcome, you may raise a complaint directly with the Information Commissioners Office https://ico.org.uk/make-a-complaint/ who will investigate the matter on your behalf.
9. For more information